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Terms of Service

Last updated: June 6, 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the ImpactSphere platform, website, and services (collectively, the "Services"). ImpactSphere ("we," "us," or "our") operates a digital marketplace that connects non-governmental organizations ("NGOs") with companies and corporate donors ("Companies") to facilitate social impact projects, donations, and professional services.

By creating an account, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services. We may update these Terms from time to time, and continued use constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. Organizations registering as NGOs must be legally recognized non-profit or non-governmental entities in their jurisdiction. Companies must be duly incorporated businesses. By registering, you represent and warrant that all information you provide is accurate, complete, and current, and that you are authorized to act on behalf of your organization.

3. Account Registration and Security

To access most features, you must register for an account. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms or that we suspect are being used fraudulently.

4. Verification Process

ImpactSphere verifies the identity and legal status of registered organizations. NGOs and Companies must submit accurate registration documents, representative identification, and other materials as requested. We reserve the right to approve, reject, or request additional information at any stage of verification. Approval does not constitute an endorsement by ImpactSphere, and we do not guarantee the legitimacy, financial health, or operational capacity of any user.

5. Platform Services

ImpactSphere provides the following core services:

  • Project Listings: NGOs may publish project proposals seeking funding or partnerships.
  • Donations: Companies may make financial contributions to NGO projects through our integrated payment processor.
  • Service Marketplace: Verified providers may list professional services (e.g., communications, event management, design) that NGOs or Companies may acquire.
  • Matching: We may algorithmically or manually suggest projects or NGOs to Companies based on stated preferences, location, and impact areas.
  • Communication Tools: In-platform messaging, meeting scheduling, and support chat to facilitate collaboration.

We do not guarantee that any project will receive funding, that any Company will find a suitable partner, or that any service will be delivered to satisfaction. We act as a facilitator, not a party to any agreement between users.

6. Payments and Fees

Donations and service payments are processed through Stripe. By making a payment, you agree to Stripe's terms and conditions in addition to ours. ImpactSphere may charge platform fees, which will be clearly disclosed before any transaction is confirmed. All fees are non-refundable unless otherwise stated or required by law.

For service transactions, funds may be held in escrow or released according to milestones defined at the point of acquisition. Disputes over service delivery should first be attempted to be resolved between the parties; ImpactSphere may mediate but is not liable for unresolved disputes.

7. User Content and Conduct

You retain ownership of any content you upload, including project descriptions, images, documents, and service listings. By uploading content, you grant ImpactSphere a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content solely for the purpose of operating and promoting the platform.

You agree not to:

  • Upload false, misleading, or fraudulent information or documents;
  • Use the platform for illegal activities, harassment, hate speech, or discrimination;
  • Attempt to circumvent verification, security, or payment systems;
  • Scrape, crawl, or use automated means to access the platform without permission;
  • Impersonate another person or organization;
  • Upload malware, viruses, or other harmful code.

We reserve the right to remove content and suspend accounts that violate these rules.

8. Intellectual Property

The ImpactSphere name, logo, software, and all related designs, text, graphics, and code are our property or licensed to us and are protected by copyright, trademark, and other intellectual property laws. You may not use our trademarks or branding without prior written consent.

9. Third-Party Links and Services

The platform may contain links to third-party websites or services (e.g., Stripe, external project sites). We are not responsible for the content, privacy practices, or terms of those third parties. Your interactions with third-party providers are solely between you and them.

10. Termination

You may delete your account at any time by contacting support. We may suspend or terminate your account immediately, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Services ceases immediately, but provisions regarding intellectual property, liability, and governing law shall survive.

11. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PROJECT, DONATION, OR SERVICE LISTED ON THE PLATFORM.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IMPACTSPHERE AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR REPUTATIONAL HARM, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR EUR 100, WHICHEVER IS GREATER.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the courts of Lisbon, Portugal.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or a prominent notice on the platform at least 15 days before taking effect. Your continued use after the effective date constitutes acceptance.

15. Contact

If you have questions about these Terms, please contact us at impactsphere2026@gmail.com.